FAQS

Frequently Asked

If you’re interested in coaching, we recommend checking out the Coaches pages first to get an idea of who we are. Have a look at our Articles to see more on our philosophy, or go to Packages to see more about the different coaching options we have for you. Add-Ons include services like sports psych consultsphysical therapy consults, or gait analysis. Or if you just want Hybrid swag, check out our Store.

Coaching

We recommend our Standard Coaching Package for the majority of people- this gives you access to full, customized programming and access to our entire team of coaches (with one main point of contact). Video analysis of lifts is always included here- this is our standard high quality coaching package.

Our Premiere Coaching Package is recommended for individuals looking for unique training and the opportunity to work directly with our Founder, Alex Viada. If you’ve ever struggled with progressing at multiple goals concurrently or are interested in high-level, fully tailored training by the best Hybrid coach in the world (he literally wrote the book on Hybrid training, this is the package for you.

Triathlon… well, that speaks for itself. Our triathlon packages are data intensive and by far and away the most complex. If you’re a serious triathlete, this is where you should look.

Nutrition

We currently offer just one Standard Ongoing Nutrition package. We offer fully customized, interactive remote nutrition programming.

As soon as you’ve finished your check out, you’ll get an email link to an intake form. Fill out all the information there, and hit submit. Our team immediately gets this form, and we’ll choose the right coach for you (assuming you didn’t indicate a preference on the form). Within 36 hours, your coach will reach out to you to get you set up with your TrainingPeaks account and initial assessments. Your timeline (for the package you purchased) doesn’t actually start until you get your first workout!

You will pay in advance for each training month.

We work as a team, with each coach contributing their talents to our combined knowledge- every aspect of our programming is designed by a coach with specific expertise in that area. Our running programs are designed by high level running coaches, our competitive strength programs by world-class powerlifters and weightlifters, our rehab programs by a licensed PT… when you work with us, you’re guaranteed that every aspect of your program has oversight from some of the best in the business in that specific area. We work collectively, as a team, to make sure EVERY client has access to the best information we can provide. Even our mindset and visualization recommendations are built under the guidance of a coach with formal training as a sports psychologist.

And the crossover we offer is unique in the field. Even if you’re a pure runner, your strength training may get additional oversight from a world record holding powerlifter who may want to see your squatting form. Strength focused athletes may find a pro triathlete contributing to their general conditioning. If you’re going to have a multi-faceted program (and we believe everyone should, even single sport athletes), why not have the best in the world overseeing each discipline?

Then you’re like more than 50% of our clients. Our clients include everyone from professional athletes to first timers who’ve never touched a barbell or owned a pair of running shoes. We use the term “athlete” regardless, because we firmly believe that every person who sets goals and works hard to achieve them is a CHP athlete, period. If you just want to get in better shape, lean out a bit, or work on your mobility and general health, you’ve got a home here. Goals are goals- if you’ve got any ambitions, no matter how big or how small you think they are, they’re all important to us.

No. Every athlete we work with is different. Every program is different. A sample program would tell you nothing because no two we’ve developed ever look the same. Some athletes have two day a week full body lifting/metcon programs, others may have an 11 day microcycle with several two-a-day workouts following a loose conjugate program for strength and general block periodization for running. It just depends. 

We do what works best for you. If that’s a ketogenic diet with intermittent fasting, we can work with that. If it’s macro-based high carb, we can work with that. Gluten free? Absolutely. Paleo? Sure. Our job is to make you the best you can be while understanding what works for YOU. All we can say is, whatever you work with will be based on the best possible information, backed by science and practical experience.

If you have a preference, please do let us know when you fill out your athlete intake form. While we can’t promise you that you’ll get your preference, we can assure you the coach you are paired with will be qualified and able to help you reach your goals, whatever they may be. This coach will be your primary point of contact, and you will have access to all of our other coaches as well.

For online/e-learning, visit our sister site, http://www.hybrid-academy.com!

Absolutely! Your TrainingPeaks account remains your own, and you’ll always have full, lifetime access to the programming we did with you.

Please contact us at coaching@completehumanperformance.com with any questions related to billing, payments, refunds.

We do not offer refunds on coaching or nutrition packages that have been initiated and for which programming or nutrition feedback has been provided by the coach. We also do not offer refunds on any long term package that was subject to a discounted rate up front and for which the client wishes to cancel early.

We do not offer refunds or returns on merchandise unless discussed and approved. Please contact us at billing@completehumanperformance.com for details regarding any refunds or returns.

When you sign up for an ongoing training or nutrition service, you agree to autorenewal of the package you purchase. It is your responsibility to cancel the subscription if you wish to end services. You can do this by logging into My Account on the Complete Human Performance website and going to Subscriptions. If you have any issues, please contact us at billing@completehumanperformance.com

If you do not cancel your subscription prior to renewal, you may be subject to a $15.00 refund fee for each transaction.

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